Your Responsibilities: Translate Vision to Execution: Turn the Business Product Owner's customer service direction into clear, actionable technical delivery roadmaps for the Freshdesk platformBacklog Management: Own and manage the digital product backlog for Freshdesk, ensuring clear prioritization of features, omni-channel integrations, and system optimizationsLead Delivery Teams: Lead external and internal development teams to deliver predictable, high-quality releases, custom marketplace apps, and stable ticketing operationsOptimize the Ecosystem: Drive the DevOps and administration setup for Freshdesk, including system monitoring, performance, SLA (Service Level Agreement) monitoring, and incident handlingWorkflow Automation: Design and implement best-in-class ticket routing, automation rules, custom agent interfaces, and self-service knowledge bases/widgetsCollaborate Across Functions: Work closely with Solution Architects, UX/CX designers, Customer Support managers, Engineering teams, and Airbus IT counterpartsGovernance and Security: Ensure full adherence to Airbus CyberSecurity, GDPR (data retention/privacy), and internal data governance standards regarding customer support data Your Profile: Completed studies in project management, computer science, business informatics or a comparable qualificationSeveral years of work experience in information systems, customer service and aerospaceKnowledge of Jira is requiredGood knowledge in change management and project managementKnowledge in Google WorkspaceFluent English skills both spoken and written Bewerbung und Rückfragen Wir freuen uns auf Bewerbungen (unter Angabe von Verfügbarkeit und Gehaltsvorstellung) gerne per E-Mail an bewerbung.aviation@orizon.de oder über unser Bewerbungsmodul auf dieser Seite.
Your responsibilities: Preparation of test activities for on A/C avionics ground and flight test (e.g. preparation of Flight test Programs) Conducting of on A/C ground tests and participation in on-line monitoring of test data system behavior during flight test Analysis of test data and reporting of results and deviations Development of analysis routines/software and/or definition of requirements to analysis software in the area of test data analysis Close cooperation with design, development and test teams inside and outside Airbus Defence and Space Your profile: Completed studies in Electrical Engineering, Computer Science, Aerospace or comparableKnowledge of fighter avionic systems Minimum of 1-2 years of relevant professional experience in appropriate engineering activities Knowledge in test support systems, tracing tools, high level programming language is beneficial (e.g.
Ihre Aufgaben: Development and implementation of scalable and robust cloud-native applications using modern frameworks and architecturesDesign and implementation of front-end components that ensure an intuitive user experience, as well as development of back-end services and APIsActive participation in the entire software development lifecycle, from concept and implementation to testing and deployment (CI/CD)Ensuring the quality, performance, and security of developed software solutionsCollaboration with developers, architects, product managers, and stakeholders to understand requirements and develop technical solutionsTroubleshooting, maintenance, and continuous improvement of existing applications and systemsContributing to the definition and adherence to best practices and standards in the field of cloud-native development Your Profile: Completed studies in computer science, engineering or a comparable qualificationProven experience in full-stack development with a focus on cloud-native architecturesExperience with databases (SQL) and API design (RESTful APIs, WebSockets) Solid knowledge of at least one widely used back-end programming language (e.g., Java, Node.js, Python) as well as proficiency in front-end web technologies (e.g., Angular, HTML, CSS, JavaScript/TypeScript) Proficiency in using version control systems (e.g., Git)Familiarity with agile development methodologies (e.g., Scrum, Kanban) and DevOps principles is essentialKnowledge of container technologies (e.g., Docker, Kubernetes) and microservices architectures is desirableFluent English skills both spoken and writtenGerman skills Bewerbung und Rückfragen Wir freuen uns auf Bewerbungen (unter Angabe von Verfügbarkeit und Gehaltsvorstellung) gerne per E-Mail an bewerbung.aviation@orizon.de oder über unser Bewerbungsmodul auf dieser Seite.
Your responsibilities: Executing software verification activities integrated into the software development lifecycle, including requirements analysis, software architecture and design, implementation, and software verification and qualification within an agile frameworkDefine, author and execute test procedures for the verification of software requirements and to ensure software quality by regression and performance testing Maintain and expand the existing test suite to ensure automated and robust requirements, regression and performance testing Ensure compliance with DO-278 standards Understanding of tools for project control (Jira, Confluence), requirements management (Jama) and version control (Git) is recommended Embrace agile methodologies by following processes & identifying improvement opportunities Your profile: Completed studies in Computer Science or comparableSolid understanding of software/system testing activities and requirements traceabilityGood background in SW development with focus on TestingExperience with QF-TestKnowledge of development processes (e.g.
Tasks: Structure and manage data knowledge, sensitivity, and quality to ensure usability and accessibilityProvide the right digital solutions at the right cost for the right users, ensuring simplicity, consistency, and sustainabilityApply the security-by-design principle in the design, improvement, and development of digital assetsEnsure compliance with security standards and regulations across multiple countries and divisionsDeliver secure digital solutions in internal and external projects, supporting all service lines in GermanyDrive compliant ways of working through awareness, best practice sharing, and contribution to cross-functional FMRE projects Skills: Completed studies in Project Management, Computer Science, or a digital disciplineSeveral years of professional experience in interface management and in IT / information systems Experience in data analytics and data managementGood knowledge of project management and risk managementBusiness fluent English Skills and proficient German language skills, French is a plusExcellent communication and presentation skillsWillingness to travel occasionally within Germany and to France Our offer: An unterminated employment contractA far above-tariff remunerationAn interesting job that corresponds to your qualifications Application process: If you want to apply directly, please send us your CV by e-mail or via the online application offered.
Your Profile Education: minimum Vocational Training or Degree in Computer Science or Business Information Systems orequivalent.Professional Knowledge of using and configuring a switch is required, together with detailed Knowledge of MSOffice.