Bewertung, Analyse und Koordination von Cyber Security Incidents unter Einhaltung des Cyber Security Incident Management Prozesses (SANS) Einbindung und Anleitung von spezialisierten Teams zwecks Durchführung Cyber Security Incident spezifischer Aufgaben wie forensischer Analysen oder Ausarbeitung, Einleitung und Durchführung von Gegenmaßnahmen Fachliche Unterstützung der eingebundenen Teams Erstellung adressatengerechter Kommunikation für verschiedene Entscheidungsträger und Stakeholder sowie technische Teams Kontinuierliche Weiterentwicklung und Anpassung von Arbeitsabläufen und der Arbeitsumgebung an die sich ständig ändernde Bedrohungslandschaft Sicherstellung der internen Kommunikation Akademischer Abschluss oder vergleichbare berufliche Ausbildung, vorzugsweise in IT und/oder Management Tiefgreifende, operative Erfahrungen in einem Computer Emergency Response Team (CERT) sowie Erfahrungen bei der Bearbeitung und Koordination von Cyber Security Incidents Komplexe Sachverhalte präzise und zielpublikumsgerecht auf verschiedenen Abstraktionsebenen darlegen Erfahrung in Konzernstrukturen und globalen Matrixorganisationen, komplexen IT-Services und Lösungen sind wünschenswert Verhandlungssichere Deutsch- und sehr gute Englischkenntnisse Spannende Aufgaben in agilen Projekten in der privaten und betrieblichen Altersvorsorge an der Schnittstelle zwischen Business und IT Offene Arbeitsatmosphäre in einer wertschätzende Kultur Freundliches und hochmotiviertes Team Hervorragende Fort- und Weiterbildungsmöglichkeiten Optimaler Hauptstandort in Düsseldorf (Betriebsrestaurant, Betriebssport, umgebende Infrastruktur etc.)
Bewertung, Analyse und Koordination von Cyber Security Incidents unter Einhaltung des Cyber Security Incident Management Prozesses (SANS)Einbindung und Anleitung von spezialisierten Teams zwecks Durchführung Cyber Security Incident spezifischer Aufgaben wie forensischer Analysen oder Ausarbeitung, Einleitung und Durchführung von Gegenmaßnahmen Fachliche Unterstützung der eingebundenen TeamsErstellung adressatengerechter Kommunikation für verschiedene Entscheidungsträger und Stakeholder sowie technische TeamsKontinuierliche Weiterentwicklung und Anpassung von Arbeitsabläufen und der Arbeitsumgebung an die sich ständig ändernde BedrohungslandschaftSicherstellung der internen Kommunikation Akademischer Abschluss oder vergleichbare berufliche Ausbildung, vorzugsweise in IT und/oder ManagementTiefgreifende, operative Erfahrungen in einem Computer Emergency Response Team (CERT) sowie Erfahrungen bei der Bearbeitung und Koordination von Cyber Security IncidentsKomplexe Sachverhalte präzise und zielpublikumsgerecht auf verschiedenen Abstraktionsebenen darlegenErfahrung in Konzernstrukturen und globalen Matrixorganisationen, komplexen IT-Services und Lösungen sind wünschenswertVerhandlungssichere Deutsch- und sehr gute Englischkenntnisse Spannende Aufgaben in agilen Projekten in der privaten und betrieblichen Altersvorsorge an der Schnittstelle zwischen Business und ITOffene Arbeitsatmosphäre in einer wertschätzende KulturFreundliches und hochmotiviertes TeamHervorragende Fort- und WeiterbildungsmöglichkeitenOptimaler Hauptstandort in Düsseldorf (Betriebsrestaurant, Betriebssport, umgebende Infrastruktur etc.)Überstundenregelung (Auszahlung oder Freizeitausgleich) sowie gesonderte Zahlungen bei Rufbereitschaft50% Homeoffice/Monat38 Stundenwoche mit ZeiterfassungUmfassende Sozialleistungen Gehaltsinformationen Gehaltlich sind je nach Qualifikationen und Vorerfahrungen ca. 95.000 € - 120.000 € vorgesehen Ihr Kontakt Referenznummer 839711/1 Anstellungsart Festanstellung durch unseren Kunden
Python programming experience required Investigate and respond to security alerts in our systems Create and maintain incident response playbooks Keep an eye on current threats and zero-day vulnerabilities in the cyber security space and implement preventative measures within the organization Who you are: min. 5+ years of experience in incident response security You have a background in Cyber Security, Computer Science or IT Operations You are experienced in incident response, blue teaming or digital forensics. Specifically in cloud-native environments You are able to write scripts and programs to automate tasks in Python or another programming language You are proficient with Linux and a SIEM You have experience working with web application firewalls, Cloudflare preferred.
RAG-Anwendungen, Agenten oder Tooling) in stabile, produktive Services wie APIs, Backends oder Worker – inklusive Architektur, Error Handling und technischer Dokumentation Aufbau zuverlässiger Daten- und Dokumentenpipelines (Ingestion, Transformation, Indexing/Embeddings, Retrieval) als zentrale Bausteine für produktionsreife KI-Lösungen Entwicklung und Etablierung umfassender Test- und Qualitätsstrategien (Unit-, Integrations- und End-to-End-Tests) sowie LLM-spezifischer Evaluations- und Regressionsmechanismen (Eval-Sets, Guardrails, Versionierung) Aufbau und Betrieb von CI/CD-Pipelines, Umgebungen (Dev/Test/Prod) und Release-Prozessen für zuverlässige Bereitstellung GenAI-basierter Services Implementierung moderner Observability (Logging, Tracing, Metrics, Dashboards, Alerts) sowie Umsetzung von Security- und Governance-Standards (Identity/RBAC, Secrets, Policies) Ihr Profil Abgeschlossenes Studium im Bereich Informatik, Wirtschaftsinformatik oder vergleichbare Qualifikation Mehrjährige Erfahrung im Software Engineering, idealerweise mit Schwerpunkt Python; zusätzliche Kenntnisse in TypeScript, Java oder C# sind von Vorteil Erfahrung in der produktiven Entwicklung von Backend-Services einschließlich Tests, CI/CD und Integrationslandschaften Fundiertes technisches Verständnis für Betrieb und Stabilität produktiver Systeme – insbesondere Monitoring, Alerting, Incident-Readiness sowie Performance- und Kostenbewusstsein Praxis im Umgang mit Cloud-Technologien, bevorzugt Microsoft Azure (Identity, Secrets Management, Storage/Compute, Netzwerkgrundlagen) Strukturierte, qualitätsorientierte Arbeitsweise sowie der Anspruch, hochwertige und skalierbare GenAI-Lösungen in Produktion zu bringen Einsatzort: Dortmund ǀ Nordrhein-Westfalen
RAG-Anwendungen, Agenten oder Tooling) in stabile, produktive Services wie APIs, Backends oder Worker – inklusive Architektur, Error Handling und technischer Dokumentation Aufbau zuverlässiger Daten- und Dokumentenpipelines (Ingestion, Transformation, Indexing/Embeddings, Retrieval) als zentrale Bausteine für produktionsreife KI-Lösungen Entwicklung und Etablierung umfassender Test- und Qualitätsstrategien (Unit-, Integrations- und End-to-End-Tests) sowie LLM-spezifischer Evaluations- und Regressionsmechanismen (Eval-Sets, Guardrails, Versionierung) Aufbau und Betrieb von CI/CD-Pipelines, Umgebungen (Dev/Test/Prod) und Release-Prozessen für zuverlässige Bereitstellung GenAI-basierter Services Implementierung moderner Observability (Logging, Tracing, Metrics, Dashboards, Alerts) sowie Umsetzung von Security- und Governance-Standards (Identity/RBAC, Secrets, Policies) Ihr Profil Abgeschlossenes Studium im Bereich Informatik, Wirtschaftsinformatik oder vergleichbare Qualifikation Mehrjährige Erfahrung im Software Engineering, idealerweise mit Schwerpunkt Python; zusätzliche Kenntnisse in TypeScript, Java oder C# sind von Vorteil Erfahrung in der produktiven Entwicklung von Backend-Services einschließlich Tests, CI/CD und Integrationslandschaften Fundiertes technisches Verständnis für Betrieb und Stabilität produktiver Systeme – insbesondere Monitoring, Alerting, Incident-Readiness sowie Performance- und Kostenbewusstsein Praxis im Umgang mit Cloud-Technologien, bevorzugt Microsoft Azure (Identity, Secrets Management, Storage/Compute, Netzwerkgrundlagen) Strukturierte, qualitätsorientierte Arbeitsweise sowie der Anspruch, hochwertige und skalierbare GenAI-Lösungen in Produktion zu bringen Einsatzort: Dortmund ǀ Nordrhein-Westfalen
WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
Key Responsibilities: Design, build, and operate cloud-based services using modern container technologies (e.g., Kubernetes, Docker) and Platform-as-a-Service (PaaS) solutions.Integrate new technologies and products into the existing cloud infrastructure, ensuring compatibility and long-term sustainability.Support the integration and implementation of additional software components and integration systems following agile methodologies.Contribute to the definition of functional and technical requirements in collaboration with cross-functional teams.Evaluate emerging technologies within the context of existing solutions and support software development teams through enablement and knowledge transfer.Ensure stable and secure operation of the cloud infrastructure, including scalability of services, maintainability, performance optimization, and security hardening.Monitor production systems and cloud services, proactively detect issues, and ensure fast recovery and incident resolution when required. What makes you stand out Bachelor's degree or equivalent in Computer Science3+ years' experience in cloud developmentStrong experience with cloud platforms (e.g., Azure, AWS, or GCP).Hands-on expertise in containerization and orchestration (Docker, Kubernetes).Experience with CI/CD pipelines and Infrastructure as Code (e.g., Terraform, ARM, CloudFormation).Solid understanding of system monitoring, logging, and incident management.Knowledge of cloud security best practices.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB)Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service MappingEnsure integrity, accuracy, and currency of all Configuration Items (CIs)Define, implement, and enforce ITIL-aligned configuration policies, standards, and proceduresAlign asset and configuration data in close cooperation with the Group Competence Center for IT Configuration ManagementSupport the integration of IT Asset Management and Configuration Management processes and toolsWork closely with Change Management, Incident Management, and the Service DeskConduct audits and process reviews, identify discrepancies, and drive corrective actionsTrain, advise, and support IT teams on configuration management best practicesContribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantageStrong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirableProven professional experience in Configuration Management within medium to large IT environmentsSolid knowledge of IT Asset Management and its interaction with configuration dataHands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platformsStructured, detail-oriented, and process-driven working styleConfident communicator, able to collaborate effectively across departments and stakeholder groupsVery good command of English, written and spokenExperience supporting ITSM-related projects, particularly automation and tool integration initiativesConfidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Documentation & Training Develop and maintain system and process documentation.Deliver standard user training for supported applications. Your Profile Bachelor Degree in Computer Science, Business Informatics, or a comparable field.3 years of experience in operating production services and operational services, initial experience in dealing with service providers and advising customersExperience with MES systems (e.g., HydraX, Cronetwork).Proficiency with monitoring and logging tools (Grafana, Kibana).Linux expertise (Debian preferred).Scripting and automation (Bash, Python, Perl).Networking fundamentals and integration knowledge.Containerization (Docker, Kubernetes) and CI/CD pipelines.Virtualization and cloud technologies (VMware, KVM, Azure).SQL database knowledge.Initial experience with service providers and customer advisory.Strong communication skills and knowledge of application management processes.Understanding of business processes in smart factory contexts.Familiarity with service management methods (PMI & ITIL).Proficiency in English.
Assist with quality assurance of activities and educate less experienced colleagues in related areas.Liaises with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Be responsible for the adoption of new software releases from systems development staff or software suppliers and ensuring the continued support of the service thereafter Act as Service Owner for regional service, Global or Top Service By Revenue Be assigned specific project related tasks by Project Manager APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 3–5 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
The position has a high travel requirement, domestically and/or internationally Capability to comprehend and adapt to rapidly changing technologies Proficient computer skills utilizing MS Office basic programs (MS Word, Excel, Outlook, PowerPoint) Will be a plus familiarity with several technologies such as Mechanical & rotating systems, basic understanding of hydraulic systems.
What makes you stand out Strong experience with cloud platforms (e.g., Azure, AWS, or GCP).Hands-on expertise in containerization and orchestration (Docker, Kubernetes).Experience with CI/CD pipelines and Infrastructure as Code (e.g., Terraform, ARM, CloudFormation).Solid understanding of system monitoring, logging, and incident management.Knowledge of cloud security best practices.Experience working in agile environments.Strong analytical mindset and proactive problem-solving approach.Strong communication, presentation skills both in terms of technology and managementDegree in Computer Science, Business Informatics or relevant field We are looking forward to your application and to applicants who enrich our diverse culture!
What makes you stand out You have several years of experience leading teams in a payments, IT, or platform operations environment.You bring solid expertise in payment processing, ideally in the areas of card acceptance, authorization systems, or payment schemes.You hold a completed degree in Computer Science, Business Informatics, Business Administration, or a comparable qualification.You have experience operating highly available 24/7 systems as well as in incident and provider management.You also have a strong technical understanding of complex system architectures, integrations, and data flows.You have proven experience managing external service providers and leading complex, cross-functional projects.You are able to develop and implement technical concepts, feasibility analyses, and innovative solution approaches.You work in a structured and analytical manner and stand out through strong communication and stakeholder management skills.Very good German and English language skills, both written and spoken, complete your profile.